supporting the social, affordable and community housing sector
ahi Training & Events
Upcoming Events
We unite and support the social, affordable and community housing sector across Australia and New Zealand. Our purpose? To empower people in our industry to excel in their work, and to love what they do.
Featured EVENT
Accidental Counselling Skills:
Purposeful Conversations
8 October 2026
Event Details:
An Accidental Counsellor offers a safe, supportive environment for those in emotional distress, focusing on de-escalation, problem-solving, and knowing when top refer. In client work, clear direction and purposeful conversations are sometimes needed.
This workshop will provide you with practical counselling skills to engage effectively and confidently with clients experiencing diverse challenges.
Learning outcomes:
- Learn key communication micro skills
- Understand the needs of a person in crisis
- Respond appropriately to a person's needs
- How to set and maintain helpful boundaries
- How to connect the person to further support
- How to manage your own wellbeing needs
